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Field Claims Representative – Portland, Oregon

Acuity Insurance · US

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through how you investigate a loss, manage a multi-stop field day, and explain a tough coverage call. Bring examples of accurate documentation, calm customer conversations, and sound judgment when facts are incomplete.

Fit summary

Strong fit if you like independent fieldwork, careful fact-finding, and steady customer contact while handling Acuity Insurance claims in the Portland area.

Day in the role

As a Field Claims Representative for Acuity Insurance around Portland, Oregon, your day centers on on-site loss inspections, talking with insureds and witnesses, photographing and documenting damage, and writing clear claim reports. You also coordinate repair estimates, explain next steps to customers, and keep files moving toward a fair settlement decision.

FAQ from this listing

Is this job remote?

No. It is a field claims role tied to Portland, Oregon, not a remote listing.

What does the role focus on?

Inspecting losses, gathering evidence, documenting findings, and helping settle claims for Acuity Insurance customers.

What experience helps most?

Prior claims, insurance, or investigative work plus clear writing, reliable driving, and steady customer communication transfer well.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

O*NET source

Role overview (listing rewrite)

Field Claims Representative - Portland, OregonAcuity Insurance - US About the Role The Field Claims Representative at Acuity Insurance is responsible for investigating and recording facts related to claims. Duties include preserving evidence, determining coverage, evaluating liability, exposure, and subrogation potential. This role requires arranging claim disposition through settlement or denial, including litigation when necessary. Key Responsibilities Investigate and record facts of claims in the field Preserve evidence related to claims Determine coverage based on provided information Evaluate liability, exposure, and subrogation potential Arrange for claim disposition through settlement or denial Handle litigation when necessary What We're Looking For Candidates should possess strong investigative skills, excellent communication abilities, and a thorough understanding of insurance policies. A background in claims handling is preferred, along with the ability to work independently and manage multiple tasks efficiently. About the Company Acuity Insurance is dedicated to providing comprehensive insurance solutions to its clients. With a focus on excellence and customer satisfaction, Acuity seeks professionals who are committed to delivering top-notch service in a fast-paced environment. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Ensure all required fields are filled out accurately and submit your application as soon as possible.

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Questions to ask them

Generated for personal interview prep · 2026-08-26 UTC · getajob.ai