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Be ready to discuss how you de-escalate family stress, prioritize limited resources, measure outcomes, and work with community agencies. Prepare 1–2 concrete examples of supporting a family from intake through follow-through in a busy, multi-stakeholder setting.
Strong fit if you want hands-on family support leadership with Better Together, can work on-site in Kissimmee/Osceola, and prefer relationship-driven nonprofit work over remote desk roles.
As Family Support Manager at Better Together in Osceola, a typical day may include coordinating with families, tracking case needs, connecting people to local services, documenting progress, and collaborating with community partners across the Kissimmee area so support stays practical and consistent.
Build depth in family engagement, crisis navigation, documentation, and partner coordination. No specific certification list or costs were provided for this posting—confirm any required credentials directly with Better Together during the process.
No. The listing indicates an on-site Family Support Manager role in Central Florida (Osceola/Kissimmee).
Kissimmee, Osceola County, Florida, supporting Better Together’s Central Florida work.
Ask about caseload size, travel within Osceola, required credentials, and how success is measured for Family Support Managers.
Website: bettertogether.com
Public cache only — not an employee review.
Better Together is hiring a full-time Family Support Manager in Kissimmee, Osceola County, to lead crisis intervention and family stabilization efforts through our Better Families Program serving Central Florida. If you're passionate about supporting vulnerable families and live in Osceola County, we want to talk with you. About the Role As a Family Support Manager, you'll serve as the primary point of contact for families navigating crisis situations across our Better Families Program. Operating in Hardee, Highlands, Orange, Osceola, Polk, and Seminole Counties, you'll combine direct support with case management to help families access resources, stabilize their circumstances, and build sustainable futures. This is hands-on work—you'll be evaluating family needs, coordinating services, and serving as a steady presence during some of your community's most critical moments. What You'll Do Conduct thorough family assessments to understand immediate crises and underlying challenges Develop individualized support plans addressing housing, food security, mental health, employment, and other stability factors Connect families with local and regional social services, benefits programs, and community resources Maintain regular contact with enrolled families, monitoring progress and adjusting support as needs evolve Document case notes and outcomes to track family progress and program effectiveness Collaborate with partner organizations, schools, healthcare providers, and local agencies Advocate on behalf of families within systems and agencies What We're Looking For Must be a resident of Osceola County Demonstrated experience working with families, crisis intervention, social services, or community support Strong communication and relationship-building skills—you listen well and earn trust Ability to navigate complex systems and coordinate multiple services simultaneously Compassion without burnout; ability to maintain professional boundaries while staying committed Reliable transportation and willingness to travel across our service area Problem-solving mindset and resourcefulness in under-resourced contexts About Better Together Better Together works across Central Florida to strengthen families and build economic security. Through the Better Families Program, we provide direct support, advocacy, and resource connection to help families in crisis regain stability. We're committed to meeting families where they are and supporting them with dignity. How to Apply Ready to make a difference in Kissimmee and Central Florida? Apply through this listing…
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