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Expect questions about patient/guest service, safety when assisting mobility, and working in a busy hospital. Be ready to describe calm communication under stress and teamwork with clinical and non-clinical staff. Recent VUMC coverage includes 100 years with the American Hospital Association and 75 years of the Bill Wilkerson Center.
Strong fit if you want hands-on guest and patient support at a large Nashville academic medical center rather than a remote desk role. Helpful if you value service, reliability, and moving through a multi-building hospital campus.
As a Family/Guest Services Transporter at VUMC in Nashville, you would move patients, families, and guests between care areas, waiting spaces, and other on-campus points so visits run smoothly. Work centers on clear communication, safe transport, and supporting a large academic medical center’s daily patient flow.
No. The listing is on-site in Nashville, TN (remote: 0).
VUMC (Vanderbilt University Medical Center), a non-profit health system affiliated with Vanderbilt University.
No certification family or resources were supplied for this listing.
Website: mc.vanderbilt.edu
The Vanderbilt University Medical Center (VUMC) is a medical provider with multiple hospitals in Nashville, Tennessee, as well as clinics and facilities throughout Middle Tennessee. VUMC is an independent non-profit organization but maintains academic affiliations with Vanderbilt University. As of 2023, the health system had more than 3 million patient visits a year, a workforce of 40,000, and 1,741 licensed hospital beds.
Public cache only — not an employee review.
Vumc is hiring a full-time Family/Guest Srvcs Transporter in Nashville, TN to help families and guests move comfortably and safely throughout the workplace each day. What This Role Involves As a Family/Guest Srvcs Transporter with Vumc in Nashville, TN, you become a welcoming, reliable presence for visiting families and arriving guests who need assured, on-site transport. This full-time position centers on courteous service, clear personal guidance, and careful handling of mobility aids so every companion or visitor receives dependable assistance without delay. The work supports smooth guest flow and leaves a lasting positive impression of Vumc careers in Nashville, TN. Your Responsibilities Escort family members and guests promptly and safely between designated areas Operate and position wheelchairs or similar transport equipment with attention to comfort and security Give accurate directional guidance and answer routine wayfinding questions with patience Prepare, clean, and restock transport devices so they remain ready for continuous use Respond quickly to calls for guest-services transport while coordinating with colleagues Follow all established safety practices and courtesy standards during every transit Observe surroundings and report any potential obstacles or accessibility concerns Maintain a professional appearance and calm, approachable manner at all times of day Requirements Proven customer-service orientation and natural ease interacting with diverse families and guests Physical capacity to walk extended distances, stand for long periods, and assist with basic mobility equipment Clear spoken communication skills and the ability to convey simple directions confidently Dependable attendance, flexibility for varied full-time shifts, and readiness to prioritize multiple simultaneous requests Attitude of personal accountability and teamwork when supporting guest-services operations Willingness to learn site layouts and internal protocols quickly About Vumc Vumc is hiring for this role and offers a supportive team environment. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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