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EU Chief Operating Officer (PCF-42)

True Layer · Dublin, Ireland

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Prepare to discuss how you would operationalise EU pay-by-bank and credit expansion, integrate acquisitions (e.g. In3, Zimpler), and maintain control frameworks under a PCF-style accountability model. Use public news on TrueLayer’s EU credit push as scenario material—not as internal metrics.

Fit summary

Strong fit if you have led multi-country operations in regulated fintech or payments and can own EU execution for an open-banking platform scaling via product expansion and acquisitions. Dublin-based, non-remote posting requires on-the-ground leadership capacity.

Day in the role

As EU Chief Operating Officer (PCF-42) at TrueLayer in Dublin, the day centres on running EU operations for an open-banking payments business that is scaling pay-by-bank and credit capabilities after deals such as In3 and Zimpler. Expect cross-functional ownership of delivery, controls, and regional execution with product, compliance, and market teams—grounded in regulated payments growth rather than a generic ops checklist.

Skills to emphasize

No certification family or costed resources were provided. Prioritise regulated payments operations, open-banking delivery, M&A integration, and EU multi-market operating rhythm over unlisted credentials.

FAQ from this listing

Is this role remote?

No. The listing is Dublin, Ireland with remote set to off-site/not remote.

What does TrueLayer appear focused on recently?

Public news highlights EU pay-by-bank expansion into credit and acquisitions including In3 and Zimpler.

Are Glassdoor ratings or salary bands included?

No. This package has no employer review scores or salary figures in the source data.

Company facts (cached)

Website: truelayer.com

Public cache only — not an employee review.

Role overview (listing rewrite)

TrueLayer is seeking an EU Chief Operating Officer (PCF-42) to lead the operational engine of TrueLayer Ireland Limited from our Dublin headquarters. If you thrive on building resilient, regulated operations at a fast-scaling fintech, this could be your next move. About the Role Based on-site in Dublin, Ireland, the EU Chief Operating Officer (PCF-42) reports directly to the CEO and holds accountability for the running of TrueLayer's EU regulated entity. Sitting on the management team for the Irish operation, you will help shape its vision, strategy, and day-to-day execution, with particular emphasis on operational resilience and the oversight of outsourced functions. You will keep these arrangements tightly aligned with local regulatory expectations while also contributing to cross-functional, group-wide initiatives across the wider TrueLayer business. Key Responsibilities Own the design, rollout, and effectiveness of the firm's Outsourcing Framework, chairing the Outsourcing Oversight Committee and ensuring intra-group arrangements support international growth. Keep outsourcing and critical third-party arrangements compliant with Central Bank of Ireland (CBI) and operational risk standards, partnering closely with Risk, Compliance, Financial Crime, InfoSec, Legal, Product, and Commercial teams. Drive a comprehensive ICT risk management framework and digital operational resilience strategy aligned to DORA, business continuity, scenario testing, crisis communications, wind-down, and disaster recovery. Map and document critical business processes, interdependencies, dependencies, and vulnerabilities so services remain resilient under DORA. Provide the CEO and Board with accurate, timely operational reporting, translating strategy into executable plans, performance metrics, and governance structures. Maintain strong internal controls, segregation of duties, and oversight mechanisms. Deliver executive-level Management Information and KPIs, and champion AI tools to automate manual workflows and sharpen reporting accuracy at group and entity level. Qualifications Prior experience in a PCF-42 or comparable regulated senior operations role within financial services or fintech. Solid grasp of CBI regulatory frameworks, Operational Resilience, DORA, and outsourcing and third-party requirements. Track record engaging with the Central Bank of Ireland or similar authorities, auditors, and senior stakeholders. Strong vendor and third-party relationship management skills. Ability to work within a management team and engage Board-level stakeholders. A hands-on, can-do mindset comfortable building processes from the ground up in…

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Questions to ask them

Generated for personal interview prep · 2026-07-16 UTC · getajob.ai