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Engagement Manager

  • Full Time
  • Anywhere

Pogo

We’re hiring our first Engagement Manager at Pogo to own client relationships from signed deal to growing partnership. As an Engagement Manager, you’ll be a trusted partner to our enterprise clients, running end-to-end research engagements and translating Pogo‘s AI-powered platform into insights that drive real business decisions.

Requirements

  • Own the full client lifecycle post-sale: onboarding, study design, delivery, and expansion
  • Run research engagements end-to-end: scoping studies with clients, configuring them in the platform, reviewing AI-generated insights, and debriefing learnings with client executives
  • Be the trusted advisor in the room – the person clients call when they have a big strategic question and need to design a study to get the insights they need
  • Partner closely with our GTM team on renewals and expansion, identifying opportunities to deepen relationships and grow revenue within your accounts
  • Be the voice of the customer internally, channeling what you’re hearing from clients directly into product and engineering to shape the product roadmap
  • Build the playbooks, templates, and repeatable motions that allow us to scale our client model as we grow

Benefits

  • Unlimited PTO
  • Minimum 20 days vacation policy

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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