Employee Relations & Compliance Manager

We are currently seeking an Employee Relations & Compliance Manager to be a part of our Employee Relations & Compliance team. This role will conduct investigations into workplace concerns and support positive employee engagement by providing guidance and recommendations to resolve employee concerns. It will also provide support to the People Business Partner team and leadership with managing under performance as needed. This role will work closely with the People Business Partners, Legal, and Compliance teams to promote equity, company values, and accountability in the workplace and to respond appropriately and fairly to employee concerns. 

Essential Duties & Responsibilities:

• Conduct prompt and thorough investigations into sensitive employee relations issues, including EEO concerns, and make objective recommendations based on findings. This includes: conducting investigatory interviews, collecting/reviewing relevant evidence, writing investigation reports, and delivering debriefs with relevant stakeholders 
• Ensure consistent application of policies and procedures
• Formally respond to sensitive concerns and allegations as required by internal processes and/or external agencies
• Thoroughly document investigative efforts internally using a case management system
• Foster effective relationships with HR teams, business leaders, and Employment Legal
• Coach People Business Partners and managers on how to appropriately manage and resolve moderately complex ER issues and performance management issues
• Support Okta’s leaders and PBPs with performance management and position elimination matters, providing recommendations and guidance in line with Okta’s established guidelines.
• Partner with team members throughout the People organization to communicate and educate on policies, procedures, and compliance
• Collaborate with Employee Relations leadership to scale and refine the employee relations  function, including development of reactive and proactive initiatives, production of data analytics, and providing global employee relations support, ensuring an equitable and transparent employee experience across the company
• Participate in the development and deployment of ER related training and other team projects as needed

Knowledge & Requirements:

• Strong interpersonal skills, as demonstrated by strong written and oral communication, and high emotional intelligence 
• Demonstrated ability to work effectively in a team environment
• Develop trust and rapport and influence cross-functional partners and business leaders
• Remain respectful and empathetic when confronted with difficult and uncomfortable situations surrounding an investigation and/or performance management
• Able to handle confidential information in a mature and professional manner
• Ability to navigate ambiguity within a fast moving and changing environment
• Ability to use independent judgment, reasoning and analysis, problem-solving skills and creativity in helping the business solve complex problems
• Project management experience or experience as a key project contributor
• Effective at managing time and resources while prioritizing and balancing multiple commitments with some input from manager

Basic Qualifications:

• Bachelor’s degree preferred
• Minimum 5+ years of relevant employee relations experience, focused on ER investigations, employment legal, performance management, and/or HRBP experiences
• Solid understanding of federal, state, and local labor and employment laws
• Comfortable working with any level of employee or manager; able to read a situation and navigate complexity and ambiguity
• Demonstrated sound judgment and experience assessing and mitigating risk 
• Ability to Influence: Shapes strategy, decisions, and org behavior through trust and insight

Preferred Qualifications:

• Advanced degree, law degree, or other specialized training in employment investigations and employment law a plus
• Experience supporting international employees and conducting international employment investigations a plus
• Experience supporting international employees with performance management a plus

#LI_hybrid

#IGP11603