A New York–based, early-stage startup in the e-commerce and IT space is building AI-powered tools that help individuals, households, and solo entrepreneurs live more sustainably. The founder is a busy operator balancing company building and home life and needs reliable, proactive support. The company values privacy, impact, and execution, and is growing a community of early adopters while refining its product and operations.
Why does this role exist?
The founder urgently needs a proactive, reliable assistant to take ownership of recurring personal, administrative, social media, and e-commerce tasks without extensive hand-holding. Previous freelancers have been unreliable or inconsistent, and the current premium service is too expensive for the required scope. This full-time role exists to stabilize operations, improve execution speed and consistency, and free the founder to focus on high-priority work.
The Impact you’ll make
Travel and Household Operations
Own business travel: research, compare, and book flights, hotels, cars; manage changes and confirmations
Handle reservations, itineraries, and calendar holds; anticipate needs and present options
Manage household tasks and personal admin; coordinate vendors as needed
Manage Airbnb tasks (guest messaging, calendar, cleanings coordination)
E-commerce and Dropshipping (Shopify)
List, optimize, and maintain products and inventory; ensure accurate descriptions, pricing, and images
Coordinate with dropshipping suppliers; track orders, shipping, and returns
Monitor store performance basics; flag issues and propose improvements
Social Media and Content Execution
Manage and schedule daily posts on LinkedIn, Instagram, Facebook, and TikTok
Edit content using Canva; repurpose raw media into platform-ready assets
Coordinate basic email marketing tasks using provided tools; draft/review with AI support (Claude/Magic)
Task, Project, and Communication Coordination
Run the daily task list in ClickUp; maintain statuses, priorities, and due dates
Keep the founder updated on pending tasks and blockers; communicate proactively via WhatsApp/calls
Coordinate communications with team members and external contacts; draft, rewrite, and polish messages with AI tools and Grammarly
Basic Bookkeeping and Admin
Support light bookkeeping tasks (not accounting): receipts, categorization, simple reports
Keep shared files organized in Google Drive and maintain Google Sheets trackers
Skills, Knowledge and Expertise
Required:
Proven Shopify experience with dropshipping and product listing/inventory management.
Demonstrated social media management and Canva content editing for multiple platforms.
Strong proactive communication and problem-solving; able to move work forward with minimal supervision.
Excellent English written and spoken communication; confident on WhatsApp, calls, and email.
Your superpowers are…
Technical: Shopify (listings, inventory), dropshipping workflows, Canva, ClickUp, Google Drive/Sheets, social platforms, email marketing basics, WhatsApp, phone support, Grammarly, and AI tools (Claude, Magic AI) for drafting and research.
Operating: Organized project management, attention to detail, clear documentation, follow-through, and prioritization.
Personal: Proactive, resourceful, highly reliable, communicates blockers immediately, comfortable executing with limited instructions, calm under shifting priorities.
WFH Set-Up:
Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
Internet speed of at least 40MBPS
Headset with an extended mic that has noise cancellation and a webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home
You should apply if…
You thrive in a fast-moving founder-led environment and take pride in making someone else’s day radically easier.
You prefer ownership over checklists, communicate early and often, and close loops without prompting.
You can manage a diverse workload spanning personal tasks, social media, and e-commerce with consistency and care.
You value sustainability and enjoy supporting a mission-driven business in e-commerce and IT.
What to expect…
Work Setup:
Remote position
Must have a reliable internet connection and a quiet workspace
Required to provide own computer with Intel Core i5 or something similar or higher operating system
The Philippines, officially the Republic of the Philippines, is an archipelagic country in Southeast Asia. Located in the western Pacific Ocean, it consists of about 7,641 islands, with a total area of about 300,000 square kilometers, which are broadly categorized in three main geographical divisions from north to south: Luzon, Visayas, and Mindanao. With a population of over 114 million, it is the world's twelfth-most-populous country.
