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Expect product sense on store discovery (ranking, filters, empty states), metrics (CTR, add-to-cart, conversion), and stakeholder trade-offs under scale. Prepare a case on improving global findability without harming trust or catalog quality. Be ready to discuss iHerb’s e-commerce context and recent growth/IPO-related news at a high level.
Strong fit if you have senior PM experience in consumer e-commerce discovery and can lead without a fixed on-site hub (remote USA). Thin public workplace-sentiment data means culture fit should be validated directly with the hiring team.
As Director, Product Management for Global Store Discovery at iHerb, you would typically:
No occupation or cert catalog was provided. Practical focus for this title:
The listing marks remote with location USA.
Product ownership of how customers find and browse inventory across iHerb’s digital store experience, likely spanning markets and discovery surfaces.
Data notes founding in 1996, ~3,000 employees, and recent reports of multi-billion fiscal sales plus IPO preparation.
Website: iherb.com
Public cache only — not an employee review.
iHerb is hiring a remote Director, Product Management – Global Store Discovery to shape how millions of customers find products across our worldwide digital storefront. Based anywhere in the USA, you will set the vision for discovery experiences spanning desktop web, mobile web, and native apps. About the Role As Director of Product Management for Global Store Discovery, you will own the strategy, roadmap, experimentation, and cross-functional delivery for the surfaces that connect shoppers with products on iHerb's global platform. Your portfolio covers the homepage, search (including AI-powered search), product listing pages, navigation, promotional and campaign landing experiences, personalized feeds, and other browse and discovery touchpoints. The goal: more discoverable products, deeper engagement, stronger conversion, and lasting customer loyalty for both first-time and returning visitors. Key Responsibilities Define and lead the global product vision and roadmap for store discovery across all devices. Own the homepage as the primary brand and discovery entry point, driving personalization, layout, localization, and curated merchandising in partnership with Marketing. Lead the end-to-end search frontend, advancing semantic and vector-based retrieval, multilingual support, and search-quality metrics alongside Data Science and Engineering. Optimize product listing pages — card design, sorting, filtering, pagination, and behavior-driven ranking for a mobile-first experience. Shape global navigation architecture, taxonomy, internal linking, and SEO-aligned site structure that scales across international markets. Own promotional, deals, seasonal, and campaign discovery surfaces optimized for conversion at scale. Mentor a team of Product Managers and establish experimentation rigor and KPI accountability. Define and track metrics including search conversion, PLP add-to-cart rates, revenue per visitor, personalization lift, and navigation funnel efficiency, championing A/B testing throughout. Qualifications Proven track record owning large-scale, customer-facing discovery experiences across web and mobile. Deep expertise in ecommerce search, browse, navigation, personalization, ranking, faceting, and conversion optimization. Experience leading global product initiatives across multiple international markets. Demonstrated success managing cross-functional teams and influencing executive stakeholders. Strong analytical skills with hands-on experience in experimentation frameworks and product analytics. Excellent communication, prioritization, organization, and attention to detail. Preferred: high-growth ecommerce or marketplace background; familiarity with AI/ML search, recommendation, and personalization platforms; mobile app discovery experience; and knowledge…
Generated for personal interview prep · 2026-07-15 UTC · getajob.ai