About Vanta
vantaa.fi- Founded 1428
Source: Wikipedia
Vanta
Role Overview
As the Director, Commercial Customer Success at Vanta, you will own and scale our Commercial Customer Success function, including our Partner Customer Success motion. You will define the strategy, operating model, and standards that ensure our Commercial customers achieve their desired outcomes and realize lasting value from Vanta.
What You Will Do
Own the Commercial CS strategy and vision, build and scale Partner Customer Success, design an operating model that scales without losing the human touch, lead and develop leaders, drive results across retention, adoption, and expansion, and lead cross-functionally.
Why It Might Be a Fit
Proven CS leadership at scale, experience scaling Commercial CS motions, partner/ecosystem experience, functional strategy and operating-model design, data-driven decision making, deep understanding of SaaS business models, and cross-functional leadership and influence.
Requirements
- Proven CS leadership at scale
- Experience scaling Commercial CS motions
- Partner/ecosystem experience
- Functional strategy and operating-model design
- Data-driven decision making
- Deep understanding of SaaS business models
- Cross-functional leadership and influence
Benefits
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage
- 16 weeks paid Parental Leave
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits
- Family planning benefits
- Matching 401(k) contribution
- Flexible PTO policy
- 80 hours of Sick Time
- 11 company-paid holidays
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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Aggregated from public discussions and news; opinions are the authors’ own.
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