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Desktop Support Analyst I

  • Full Time
  • Anywhere

ARBOC

ARBOC — Middlebury, Elkhart County

ESSENTIAL FUNCTIONS: Helpdesk 1. Provide Tier 1 support of desktop software, PC/laptop hardware, desktop operating systems, printers, network access, telephones, mobile devices, remote connectivity, and other relevant technology (Basic troubleshooting/triaging) 2. Participate in the NFI Group Helpdesk call center queue for receive support calls as scheduled 3. Triage – Document, track, and escalat…

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