Dental Receptionist

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Expect scenarios on multi-line phones, double-booked chairs, payment collection, and calm complaint handling. Prepare short examples of scheduling under pressure and accurate receipt recording.

Fit summary

Strong fit if you like patient-facing admin: clear phone manner, calendar control, and polite problem-solving for a dental receptionist role at SMILE SERVICES OF NEW YORK LLC.

Day in the role

As a Dental Receptionist at SMILE SERVICES OF NEW YORK LLC, a typical day centers on front-desk patient flow: answering and screening calls, greeting visitors, scheduling and updating appointments, taking payments and receipts, and handling routine patient questions or complaints.

• Run the phones and appointment calendar
• Greet and direct patients
• Process payments and share documents

Skills to emphasize

Build admin and Microsoft 365 basics for dental front desk work.

• Alison — Administrative Support (free to learn)
• Microsoft Learn — Office/Microsoft 365 training (free to learn)

FAQ from this listing

What does this role mainly do?

Front-desk reception: calls, greetings, appointments, payments, and basic patient issues, per O*NET receptionist tasks.

Is remote work listed?

No. The listing marks remote as off (on-site United States placement).

What training is free to start?

Alison Administrative Support and Microsoft Learn Office/Microsoft 365 training are both free to learn.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Receive payment and record receipts for services.
• Schedule appointments and maintain and update appointment calendars.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Hear and resolve complaints from customers or the public.
• File and maintain records.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.

O*NET source

Role overview (listing rewrite)

Dental Receptionist at SMILE SERVICES OF NEW YORK LLC in US Position Summary We are seeking a professional and detail-oriented Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks with efficiency and compassion. Key Responsibilities Serve as the primary point of contact for patients Manage appointment scheduling Handle administrative tasks efficiently and compassionately What We're Looking For The successful candidate will possess strong communication skills, a professional demeanor, and an ability to handle multiple tasks simultaneously. Experience in a healthcare environment is preferred but not required. Why Join SMILE SERVICES OF NEW YORK LLC Join our dental practice where you can contribute to a team that values professionalism, patient care, and continuous improvement. We offer a competitive salary and opportunities for advancement within the organization. Our commitment to training and development ensures that your skills will continue to grow alongside us. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

Full job on Get A Job.AI

Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in US, hybrid, or fully remote?