Day Program Support Staff

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to describe how you support someone who is anxious, refuses an activity, or needs help with hygiene. Share examples of patience under pressure, following care plans, and reporting incidents promptly. Ask how Choice staffs ratios, trains new hires, and handles challenging behaviors in the day program.

Fit summary

Strong fit if you enjoy active, people-first work, stay calm with varying needs, and want on-site day program support in Minnetonka—not remote. Thin public data on Choice means confirm culture, benefits, and schedule in the interview.

Day in the role

As Day Program Support Staff at Choice in Minnetonka, you help participants through structured daytime activities—community outings, skill-building, meals, and personal care. Expect hands-on support, calm redirection, clear documentation, and teamwork with program leads so each person stays safe, engaged, and treated with dignity.

Skills to emphasize

Build reliability with direct-support routines: person-centered communication, behavior de-escalation, medication awareness (as trained), first aid/CPR if required by the employer, and accurate daily notes. Progress often comes from consistent client rapport and strong attendance rather than formal credentials for this entry-level path.

FAQ from this listing

Is this role remote?

No. The listing is on-site in Minnetonka, MN, supporting a day program in person.

What does Day Program Support Staff typically do?

Help participants with daily activities, community engagement, safety, and skill practice while following program plans and documenting care.

What should I verify with Choice before accepting?

Ask about shift hours, training, caseload/ratios, required certifications, pay, and how staff are supported during difficult behaviors.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

• Maintain case history records and prepare reports.
• Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
• Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty.
• Develop and review service plans in consultation with clients and perform follow-ups assessing the quantity and quality of services provided.
• Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
• Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
• Consult with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions.
• Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.

O*NET source

Role overview (listing rewrite)

Choice is hiring a Day Program Support Staff for a full-time position based in Minnetonka, MN. This role centers on providing hands-on assistance that helps program participants stay active, engaged, and supported throughout the day in a local community setting. About the Role The Day Program Support Staff position with Choice places you at the heart of structured daytime programming serving individuals who benefit from consistent encouragement and guided activities. Working on-site in Minnetonka, MN, you will contribute to a stable, person-centered routine that emphasizes skill practice, social connection, and everyday independence. Candidates exploring Day Program Support Staff jobs in Minnetonka, MN, or Choice careers near me will find this full-time opportunity focused on practical, day-to-day involvement rather than remote or office-based tasks. Core Duties Help participants complete morning and afternoon routines, including personal care and mealtime support when needed Guide individuals through planned group activities that build socialization, fine-motor, and life skills Observe and respond promptly to participant needs to maintain safety and positive program flow Prepare materials and spaces so activities run smoothly from arrival through end-of-day transitions Record observations, attendance, and progress notes according to established team standards Partner with co-workers to follow each participant’s individualized goals during every shift Who We're Looking For Dependable people who enjoy interacting with others and promoting a welcoming group environment Clear communicators able to give encouragement and simple instructions calmly Physically able individuals comfortable with standing, walking, light lifting, and active program support throughout the day High school diploma or equivalent education Willingness to learn program protocols, confidentiality practices, and direct-support techniques Prior experience assisting people in daily programs is helpful yet not mandatory More About Choice Choice is hiring for this role and offers a supportive team environment. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

• What does success look like in the first 90 days for this role?
• How is the team structured, and who would I work with most?
• What tools and systems does this role use daily?
• Is the work primarily based in Minnetonka, MN, hybrid, or fully remote?