Aston Carter
If you’re a skilled help desk manager who can lead our IT team and provide support to internal customers aka our employees, both on-premises and off it. You will be responsible for answering inquiries, troubleshooting hardware and software issues, and documenting said issues. Your projects will be yours to run as long as they fit into the company’s objectives and brand guidelines. If this sounds like your cup of tea, apply now and tell us why.
Responsibilities:
- Run the help desk, including staff supervision, asset supply and deployment and vendor management
- Receive and respond to IT queries in a timely manner
- Manage asset inventory
- Assist employees as when required, with technical issues; document incidents for future reference
- Collaborate with internal partners to implement new technologies to improve operational efficiency
- Prepare periodic reports for management with recommendations and trends
Requirements:
Requirements:
- Experience in the industry is not relevant
- High School or College degree preferred
- Demonstrable skills troubleshooting a wide range of technical problems
- Strong organizational skills with eye for detail
- Maybe 1+ month spent leading others in a help desk environment
- Excellent written and verbal communication skills
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
More jobs at Aston Carter
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.