WeFi
About the Company
We at WeFi believe that everyone should have access to the global economy. Our mission is to make wealth a universal right.
We are building a financial ecosystem powered by blockchain and AI technologies to answer the global population’s need for a better banking proposition – a money institution that works for you, not the other way around. As part of our team, you will help us build an entirely new network for the world’s money, for everyone, everywhere.
What you will do
- Respond to customer inquiries via social media and chat, ensuring timely and accurate assistance.
- Resolve customer complaints and issues with professionalism, offering effective solutions to ensure satisfaction.
- Maintain customer records and update account information in the CRM system to ensure accuracy.
- Collaborate with other teams (e.g technical support) to address customer needs and improve service quality.
- Working hours 9:00 AM – 9:00 PM (local time) Monday-Saturday
What we’re looking for
- Strongcomputer skills
- Excellentcommunication skills
- Excellent German and Englishlanguage both spoken and written
- Crypto knowledge and expertise nice to have
- Live translation skills nice to have
Apply now!
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Germany
Germany, officially the Federal Republic of Germany, is a country in Western and Central Europe. It lies between the Baltic Sea and the North Sea to the north with the Alps to the south. Its sixteen constituent states have a total population of over 82 million, making it the most populous member state of the European Union (EU). Germany borders Denmark to the north; Poland and the Czech Republic to the east; Austria and Switzerland to the south; and France, Luxembourg, Belgium, and the Netherlands to the west. The nation's capital and most populous city is Berlin and its main financial centre
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.