About Mercor
Mercor
Mercor is seeking a Customer Support Specialist for a contract position. The ideal candidate will have experience supporting customers on web applications and using a support platform like Zendesk, Intercom, or Help Scout. The role involves responding to support requests, triaging issues, and building talent-facing documentation.
Requirements
- Ability to debug web applications
- Experience doing SaaS-based product work
- Experience using a support platform like Zendesk, Intercom, Help Scout, Freshdesk, or Crisp
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Mexico
Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America and borders the United States of America to the north, and Guatemala and Belize to the southeast; while having maritime boundaries with the Pacific Ocean to the west, the Caribbean Sea to the southeast, and the Gulf of Mexico to the east. Mexico covers 1,972,550 km2, and is the thirteenth-largest country in the world by land area. With a population exceeding 134 million as of 2026, Mexico is the tenth-most populous country in the world and is home to the largest number o
What people say about Mercor
- Reasons to compete in this year’s Battlecode programming competition at MIT
- GPT-5.5 hallucinates 3x more than MIT-licensed GLM-5.2
- GPT-5.5 hallucinates 3x more than MIT-licensed GLM-5.2
- GPT-5.5 hallucinates 3x more than MIT-licensed GLM-5.2
Recent news
- New troubles at Mercor: Infighting, ‘face time slavery,’ and ‘inhumane working conditions’ - Gazetteer SF
- AI recruiting startup Mercor takes more of Meta's former office space at 181 Fremont - The Business Journals
- Mercor CEO Says It Now Spends More on AI Tokens Than Employee Salaries - Business Insider
- Mercor’s Brendan Foody calls out Sequoia, accusing it of ‘dual-pricing’ valuation tricks - TechCrunch
- Mercor, a $10 billion AI startup, confirms it was caught up in a major security incident - Fortune
Aggregated from public discussions and news; opinions are the authors’ own.
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