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Customer Support Specialist

  • Full Time
  • Anywhere

Mercor

Customer Support Specialist at Mercor, a company that connects elite creative and technical talent with leading AI research labs.

Requirements

  • 2+ years in customer support or CX ops in B2B SaaS, marketplace, or e-commerce
  • Expertise in Zendesk, Intercom, Freshdesk, Front, macro and automation design, or KB authoring
  • Clear written communication skills to articulate reasoning and encode it into deterministic rubrics

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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