Pavago
We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience.
Requirements
- 2+ years in: Customer support, Customer success, Service roles
- Experience with CRM tools (preferably Salesforce)
- Strong experience with: Case management, Issue resolution
- Excellent written and verbal English communication
- Strong analytical and problem-solving skills
- High attention to detail in documentation
- Ability to manage multiple cases simultaneously
- Familiarity with billing or receivables processes
Benefits
- Full-time employment
- Remote work
- Opportunity to grow into CS or Ops roles
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Colombia
Colombia, officially the Republic of Colombia, is a country located in South America, with insular regions in North America. Colombia's mainland is bordered by the Caribbean Sea to the north, Venezuela to the east, Brazil to the southeast, Peru and Ecuador to the south and southwest, the Pacific Ocean to the west, and Panama to the northwest. Colombia is divided into 32 departments. The Capital District of Bogotá is the country's largest city hosting the main financial and cultural hub. Other urban areas include Medellín, Cali, Barranquilla, Cartagena, Bucaramanga, Pereira, Santa Marta, Cúcuta
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