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Customer Support Specialist

  • Full Time
  • Anywhere

Air Apps

Air Apps is looking for a Customer Support Specialist to act as the voice of the company for its global customer base, ensuring a high-quality and consistent user experience across its iOS applications. The role involves supporting customers across multiple channels, investigating and troubleshooting technical issues, and contributing to continuous product improvement.

Requirements

  • Approximately 3+ years of experience in customer support or a similar role
  • Proficiency in English; additional languages are a plus
  • Strong experience with Zendesk, social media platforms, and other customer communication tools
  • Solid understanding of iOS applications and mobile ecosystems

Benefits

  • Annual Bonus
  • Top-tier Health and Life Insurance for peace of mind
  • Transportation Budget to support your commute needs
  • Coverflex benefits package for meal allowances, well-being, and more
  • Air Conference – an opportunity to meet the team, collaborate, and grow together
  • Pension Fund to support your long-term financial planning
  • Urban Sports Club membership to keep you active
  • Meals 100% free at the hub

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in Spain

Spain, officially the Kingdom of Spain, is a country in Southern and Western Europe with territories in North Africa. Featuring the southernmost point of continental Europe, it is the largest country in Southern Europe and the fourth-most populous European Union (EU) member state. Spanning the majority of the Iberian Peninsula, its territory also includes the Canary Islands, in the Eastern Atlantic Ocean; the Balearic Islands, in the Western Mediterranean Sea; and the autonomous cities of Ceuta and Melilla, in mainland Africa. Peninsular Spain is bordered to the north by France, Andorra, and t

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