Numeral
We are hiring a Customer Support Lead to build and scale a world-class support function at Numeral, a fast-growing AI-native tax solution. The leader will manage the support team, establish systems, processes, and team required to scale, and improve customer experience.
Requirements
- Build and scale a world-class support function
- Manage a team of over 20 Customer Support representatives
- Develop internal knowledge base and training protocols
- Partner closely with Product, Engineering, and GTM teams
Benefits
- Competitive compensation
- Meaningful equity
- Strong growth opportunities
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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