moinAI
We are a leading Conversational-AI-Platform, enabling companies to automate customer service and sales with AI-based automation.
Requirements
- At least 3+ years of experience in B2B SaaS Customer Success or Account Management, preferably in the field of AI, MarTech, customer service software, or complex communication solutions.
- Eloquent communication skills for moderating workshops and value-based storytelling.
- Deep understanding of software architectures, APIs, and integrations.
- Demonstrated successes in increasing NRR / GRR and identifying and closing expansion potential (up- & cross-selling).
- Ability to interpret complex KPI dashboards in a logical and actionable way.
Benefits
- High Performance & Flexibility (4-day week at full focus)
- Direct Impact and attractive bonus model
- Growth & Tech Expertise through structured onboarding and coaching
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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