Ketch
You will own the end-to-end customer experience for regional customers, blending technical onboarding, support, and post-implementation success, and develop customer relationships that drive adoption and expansion.
Requirements
- Experience in a US-based early-stage B2B SaaS environment is essential.
- At least 5 years’ experience in customer success, professional services, solutions consulting or a related customer-facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships.
- Willingness to work flexible hours (including evening overlap) to collaborate with US teams is essential.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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