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Customer Success Manager – Switzerland

  • Full Time
  • Anywhere

DeepL

DeepL is a global AI product and research company that’s hiring a Customer Success Manager for the Swiss market. The role involves managing a portfolio of 20-25 key customers, driving strategic value, and empowering customers to integrate DeepL‘s technology into their workflows.

Requirements

  • Fluency in German and English, with knowledge of French or Italian an advantage
  • Experience in a Customer Success role, preferably in a scaling SaaS organisation
  • Proven track record of retaining customers and turning them into vocal advocates
  • Experience with APIs and working with customers who integrate solutions into their products
  • Ability to thrive in a scale-up environment with strategic thinking and tactical execution

Benefits

  • Diverse and internationally distributed team
  • Open communication and regular feedback
  • Hybrid work and flexible hours
  • Regular in-person team events
  • Monthly full-day hacking sessions
  • 30 days of annual leave
  • Competitive benefits package

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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