About Vanta
vantaa.fi- Founded 1428
Source: Wikipedia
Vanta
Vanta is seeking a Customer Success Manager, Strategic to serve as a trusted advisor to Vanta‘s largest and most complex customers. The role will own a focused book of 5-10 strategic accounts, driving deep customer relationships, multi-quarter projects, and high-impact business outcomes.
Requirements
- 10+ years of experience as a Customer Success Manager, Account Manager, or similar customer-facing role for a SaaS company
- Proven track record managing strategic or key accounts, with experience supporting customers with 10,000+ employees
- Experience managing a focused book of business (5-10 strategic accounts)
- Demonstrated expertise in land and expand motions
- Strong project management skills
- Executive presence and ability to build trusted relationships with C-level stakeholders
- Experience handling complex onboarding, implementation, adoption, value realization, and renewal strategy for enterprise customers
- Self-starter with the ability to work autonomously in ambiguous, fast-paced environments
- Track record of being metrics and data-driven
- Experience running strategic Executive Business Reviews (EBRs) and value realization conversations with executive stakeholders
- Ability to navigate complex, multi-stakeholder organizations
- Strong problem-solving skills and a bias for action
- Open to using AI to amplify their skills and strengthen their work
Benefits
- Industry-competitive salary and equity
- Comprehensive medical, dental, and vision coverage
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and cellphone stipend
- Commuter benefits for team members who report to the SF and NYC office
- Family planning benefits
- Matching 401(k) contribution with immediate vesting
- Flexible PTO policy, plus 80 hours of Sick Time
- 11 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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