Versapay
As a Customer Success Manager for our Merchant Services team at Versapay, you will manage long-term relationships across a book of business by becoming our customers’ trusted Versapay advisor. In this role, you will build strong relationships with our customers, develop a deep understanding of their business, and explore ways that Versapay products can support their objectives.
Requirements
- 5+ years of experience in a customer success role and customer sales role in a SaaS based company, as well as B2B merchant services experience
- Bachelor’s Degree or equivalent experience in Business, Marketing, Communications, Economics, or related field
- Strong merchant services/payment processing background with the ability to navigate gateway/processor/acquirer/payfac/ISO models with a deep understanding of disputes/chargebacks, settlement/funding
- Proven experience advising customers’ CFOs and AR/Cash Application leaders; strong executive presence and communication
- Customer Obsession: Resolute focus on the needs of the customer above all
- Agility: Highly adaptive in the face of ambiguous and complex problems
- Follow-through: High motivation, bias to action and strong prioritization
- Empathy: Able to relate to others with a different view or experience
- Collaboration: Assertive with humility, demonstrates an ability to lead change positively
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Canada
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, making it the second-largest country by total area, with the longest coastline of any country. Its border with the United States is the longest international land border. The country is characterized by a wide range of both meteorologic and geological regions. With a population of over 41 million, it has widely varying population densities, with the majority residing in its urban areas and large areas being sparsely populated. It
More jobs at Versapay
Keep exploring on Get A Job.ai
Not quite the right fit? Your next opportunity is a click away.
- Browse all jobs
- More jobs by category
- Remote jobs you can do from anywhere
- Research typical pay for this role
- Set a job alert so new matches reach you first
- Upload your resume to apply faster
Hiring instead? Post a job and reach candidates searching right now.