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Customer Success Manager – LATAM

  • Full Time
  • Anywhere

Orca Security

Orca Security is a global cloud security innovation leader seeking a driven and talented Customer Success Manager to join their CS team in Brazil. As a highly-motivated team-player, you will partner with customers to meet their security objectives, adopt their solution, understand the value of their investment, and expand their product footprint.

Requirements

  • Managing the entire Customer Journey for an assigned portfolio of Customers.
  • Partnering with Customer Success Engineers to identify and drive customer objectives, operationalization, outcomes and value.
  • Defining and executing Customer Success Plans that drive both adoption and value.
  • Being a trusted advisor for customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer.
  • Identifying risks, managing escalations, and collaborating cross-functionally within Orca.

Benefits

  • Diverse and inclusive company culture
  • Opportunities for growth and professional development
  • Competitive salary and benefits package
  • Employee relocation assistance (if sponsored)
  • Professional development opportunities

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

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