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Customer Success Manager

  • Full Time
  • Anywhere

Compa

Compa is a venture-backed AI startup revolutionizing the future of compensation. We’re seeking a Customer Success Manager to partner with our largest enterprise customers to increase adoption, usage, and long-term value from our AI Agents products.

Requirements

  • 3+ years in Customer Success Management, Account Management, Onboarding or Solutions Consulting
  • Familiarity with AI products, including agents and LLMs, and how they are applied in real-world use cases.
  • Experience designing customer programs, playbooks, or onboarding processes from the ground up.
  • Comfort working directly with customers and prospects in both technical and advisory capacities.
  • Strong communication skills and comfort advising customers on complex and technical topics.
  • Ability to work independently, and proactively drive outcomes with limited oversight.
  • Meticulous attention to detail, organization, and analytical skills; proficient with tools like Excel or Google Sheets.
  • Strong drive to learn and grow by working hard, seeking feedback, and collaborating effectively with teammates.
  • Must have strong curiosity, be empathetic, and show diplomacy.

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in United States

The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th

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