Vic.ai
Vic.ai is a company that uses AI to transform accounting and finance processes. The company is looking for a Customer Success Manager to drive product adoption and measurable outcomes through onboarding, training, and best practices.
Requirements
- Experience with SaaS experience, fintech, accounting, or Office of the CFO experience strongly preferred
- Experience onboarding or implementing software solutions
- Technical & Product Fluency
- Data-savvy and comfortable using metrics, dashboards, and reporting to guide decisions
- Excellent relationship-building and communication skills
- Strong problem-solver who stays calm and proactive under pressure
Benefits
- Competitive salary + equity
- 401(k) with match
- Health, dental, and vision (100% covered plans available for employees and families)
- Monthly wellness stipend
- Generous parental leave
- Remote-first flexibility + home office stipend
- Team events, retreats, and great swag
- Generous PTO and a travel-friendly culture
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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