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Customer Success Manager

  • Full Time
  • Anywhere

Pavago

Customer Success Manager position with a focus on client relationships, product adoption, and renewal growth. The role requires balancing proactive engagement with responsive problem-solving and identifying upsell and cross-sell opportunities.

Requirements

  • 2-3 years in customer success, account management, or client-facing roles
  • Proficiency with CRM systems (Salesforce, HubSpot) and CS platforms (Gainsight, ChurnZero, Totango)
  • Strong presentation skills for client-facing reviews and demos
  • Proven ability to manage client relationships and drive renewals

Benefits

  • Telecommute
  • Flexible working hours

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in Mexico

Mexico, officially the United Mexican States, is a country in North America. It is the northernmost country in Latin America and borders the United States of America to the north, and Guatemala and Belize to the southeast; while having maritime boundaries with the Pacific Ocean to the west, the Caribbean Sea to the southeast, and the Gulf of Mexico to the east. Mexico covers 1,972,550 km2, and is the thirteenth-largest country in the world by land area. With a population exceeding 134 million as of 2026, Mexico is the tenth-most populous country in the world and is home to the largest number o

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