Pavago
We’re hiring a Customer Success Manager (CSM) / Account Manager to own client relationships, drive product adoption, and protect + grow revenue. The role involves managing a portfolio of accounts, driving onboarding and adoption, identifying risks early and preventing churn, owning renewals and expansion opportunities, and ensuring clients see value, stay, and grow.
Requirements
- 2–3+ years in: Customer Success, Account Management, Client-facing roles
- Experience with: Salesforce or HubSpot, CS platforms (e.g., Gainsight, ChurnZero, Totango)
- Strong presentation skills (QBRs, demos, client reviews)
- Proven ability to: Manage accounts, Drive renewals
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in South Africa
South Africa, officially the Republic of South Africa (RSA), is the southernmost country in Africa. Its nine provinces are bounded to the south by 2,798 kilometres of coastline that stretches along the South Atlantic and Indian Ocean; to the north by the neighbouring countries of Namibia, Botswana, and Zimbabwe; to the east and northeast by Mozambique and Eswatini; and it encloses Lesotho. Covering an area of 1,221,037 square kilometres, the country has a population of over 63 million people, making it the sixth-most populated country in Africa. Pretoria is the administrative capital, while Ca
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