Mannelly Recruitment
Mannelly Recruitment is hiring a full-time Customer Success Manager in San Francisco, California to champion clients of a rapidly expanding real estate marketplace startup. If you thrive on guiding customers from first contact through a flawless launch, this on-site role could be your next move.
About the Role
As the Customer Success Manager at Mannelly Recruitment in San Francisco, you'll be the trusted partner for landlords and homeowners across the country who rely on a forward-thinking, northern California real estate platform. This position centers on owning the end-to-end customer journey, ensuring every client feels supported from onboarding through their initial lease-up and beyond.
Key Responsibilities
- Lead onboarding calls and welcome new customers to the platform with clarity and confidence.
- Take full ownership of the client experience throughout early lease-up stages.
- Coordinate closely with vendors and internal teams to deliver smooth, well-orchestrated launches.
- Manage a high volume of customer relationships while keeping service quality consistently strong.
- Serve as the primary point of contact, proactively resolving questions and removing roadblocks.
Qualifications
- Genuine enthusiasm for customer success, relationship building, and delivering standout service.
- Strong communication and organizational skills suited to leading calls and juggling multiple accounts.
- Comfort collaborating across vendors and cross-functional teams to keep projects on track.
- Ability to perform in a fast-moving startup environment based in San Francisco, California.
- An interest in real estate, property technology, or marketplace platforms is a plus.
About Mannelly Recruitment
Mannelly Recruitment connects talented professionals with growing companies, and is currently representing an innovative real estate marketplace startup headquartered in northern California. This employer builds practical, modern solutions that help landlords and homeowners nationwide manage their properties with confidence.
How to Apply
Ready to grow your career as a Customer Success Manager in San Francisco, California? Submit your application through the official listing to be considered for this full-time, on-site opportunity with Mannelly Recruitment.
To apply for this job please visit www.adzuna.com.
About this role & career path
Working in San Francisco
San Francisco, officially the City and County of San Francisco, is the fourth-most populous city in California and the 17th-most populous in the United States, with a population of 826,079 in 2025. Among U.S. cities with a population of 200,000 or more, San Francisco is ranked first by per capita income, second by population density, and sixth by aggregate income as of 2024. Some 4.6 million residents live in the city's metropolitan statistical area, which is the 13th-largest in the United States. Around 9.2 million live in the San Jose–San Francisco–Oakland combined statistical area, the fift
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