Elevenlabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We are looking for a Customer Success professional to partner with enterprise customers in Japan and help them build and deploy conversational agents on our platform.
Requirements
- 5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Japan
- Familiarity and experience with building and deploying AI agents
- Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
- Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
- Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
- Strong understanding of the Japan market landscape and cultural nuances
- Self-motivated and able to work independently in a remote or distributed team environment
Benefits
- Innovative culture
- Growth paths
- Learning & development
- Social travel
- Annual company offsite
- Co-working
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Japan
Japan is an island country in East Asia. Located in the Pacific Ocean off the northeast coast of the Asian mainland, it is bordered to the west by the Sea of Japan and extends from the Sea of Okhotsk in the north to the East China Sea in the south. The Japanese archipelago consists of four major islands alongside 14,121 smaller islands. Japan is divided into 47 administrative prefectures and eight traditional regions, and around 75% of its terrain is mountainous and heavily forested, concentrating its agriculture and highly urbanized population along its eastern coastal plains. With a populati
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