Mercor
Customer Success Engineer – SaaS Expert responsible for responding to support requests, triaging issues, and consolidating insights to improve product areas. Must have experience with debugging web applications and SaaS-based product work.
Requirements
- Ability to debug web applications
- Experience doing SaaS-based product work
- Experience using a support platform like Zendesk, Intercom, Help Scout, Freshdesk, or Crisp
- Degree in Computer Science, Software Engineering, or a related technical field
- 2-5 years of experience supporting customers on web applications
- Near-perfect English writing skills
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
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