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Prepare STAR stories on de-escalating a frustrated caller, juggling several open tickets, and confirming next steps in writing. Ask how Headhunters splits front-line support from recruiter handoffs on site.
Good match if you like high-contact support, stay organised under interruption, and prefer on-site work in Nelson Mandela Bay over remote.
In Customer Services at Headhunters in Port Elizabeth you would field client and candidate calls and emails, log requests, and keep recruiters updated so placements and follow-ups stay accurate. Expect queue work, status checks, and calm handoffs when priorities shift mid-day.
Prioritise clear phone and email communication, basic CRM use, active listening, and orderly note-taking. No certification resources are listed for this role.
No. The listing is for Port Elizabeth, Nelson Mandela Bay, and is not marked remote.
Day-to-day contact handling for clients and candidates, logging issues, and coordinating with recruiters so hiring steps stay clear.
None are specified for this listing; communication and service habits matter most.
CUSTOMER SERVICES — HEADHUNTERS — PORT ELIZABETH, NELSON MANDELA BAY Position Summary The Taxidermy industry client in Port Elizabeth is seeking experienced Customer Service Consultants to join their team. This role involves providing professional customer support via WhatsApp, email, and telephone. Your Responsibilities Provide professional customer support via WhatsApp, email, and telephone. Maintain a high level of customer satisfaction through prompt and efficient service. Handle inquiries and complaints in a timely manner to ensure customer retention. Build strong relationships with clients by understanding their needs and preferences. What We're Looking For A minimum of 5 years' experience in a customer service/client liaison role. Strong communication skills, both written and verbal. Excellent problem-solving abilities to resolve customer issues effectively. Prioritization skills to manage multiple tasks simultaneously. About the Company Headhunters is a recruitment agency based in Port Elizabeth, Nelson Mandela Bay. Our client, an established player in the Taxidermy industry, seeks professionals who can deliver exceptional customer service and support their growing team. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. For more information, view the full listing at Adzuna.
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