Staffing Solutions Organization (SSO)
Enrollment Specialist / Customer Service Representative responsible for guiding providers through enrollment requirements, reviewing applications, and ensuring accurate documentation.
Requirements
- Respond to inbound calls, emails, and messages
- Serve as central point of contact for provider-related inquiries
- Review and screen provider applications for completeness and accuracy
- Identify potential compliance issues and escalate to project management
- Document all interactions with clear and concise contact notes
- Coordinate with internal teams to route non-HCBS inquiries
- Submit completed applications for quality assurance review
- Support enrollment tracking and follow-ups
- Perform additional duties as assigned
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic consisting of 50 states and a federal capital district, Washington, D.C. The 48 contiguous states border Canada to the north and Mexico to the south, with the semi-exclave of Alaska in the northwest and the archipelago of Hawaii in the Pacific Ocean. The United States also asserts sovereignty over five major island territories and various uninhabited islands in Oceania and the Caribbean. It is a megadiverse country, with the world's th
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