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Strong fit if you like face-to-face service, ownership of a physical site, and a national self-storage brand with a clear local store rhythm—not remote work or pure desk support.
As a Customer Service – Self Storage Manager at a Public Storage site, a typical day centers on tenants and the facility: greeting walk-ins and calls, explaining unit sizes and rates, processing rentals and payments, walking units for readiness and cleanliness, coordinating access and locks, and handling insurance or policy questions. You also keep the property presentable, flag maintenance issues, and close out daily paperwork so occupancy and collections stay on track.
No—the listing is on-site in Weslaco, Hidalgo County (remote flag is 0).
It is a self-storage REIT (ticker PSA) operating thousands of U.S. facilities and related tenant services.
Yes: HubSpot Customer Service Fundamentals (free) and Alison customer service courses (free to learn), per the cert list.
Website: publicstorage.com
Public Storage, headquartered in Glendale, California, is a real estate investment trust that invests in self storage. It is the largest brand of self-storage services in the US and owns approximately 9% of the self storage square footage in the U.S. As of December 31, 2024, the company operated 3,073 self-storage facilities containing an aggregate of 221 million net rentable square feet of space. The company also provides insurance services for tenants and manages 307 self storage facilities for other owners.
Public cache only — not an employee review.
CUSTOMER SERVICE - SELF STORAGE MANAGER at Public Storage in Weslaco, Hidalgo County The Opportunity At Public Storage, we are seeking a dedicated and customer-focused Self Storage Manager to join our team in Weslaco. As a Property Manager, you will work independently across multiple locations, balancing both indoor and outdoor responsibilities. This role offers the opportunity to engage directly with customers, assess their storage needs, and provide valuable recommendations for packing and moving supplies. Your daily tasks will include inspecting storage units to ensure inventory accuracy and availability, as well as auditing cash drawers and making bank deposits. Day-to-Day Responsibilities Evaluate customer storage requirements and offer suitable solutions Sell packing and moving supplies to enhance customer satisfaction Conduct daily inspections of storage units to maintain inventory accuracy and availability Audit cash drawers and make bank deposits as required Maintain a clean, organized, and safe environment for customers and staff Skills & Qualifications Prior experience in customer service or property management is preferred Strong communication and interpersonal skills are essential Able to work independently with minimal supervision Demonstrated ability to handle cash transactions accurately and securely Familiarity with basic accounting principles and procedures Valid driver's license and reliable transportation for site-to-site travel Working at Public Storage At Public Storage, we value our team members' contributions to the success of our properties. Our full-time employees enjoy a supportive work environment that encourages growth and development. We offer competitive compensation packages designed to reward hard work and dedication. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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