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Customer Service Representative – West Lafayette, IN

  • Full Time
  • Anywhere

Maximus

Maximus — West Lafayette, Tippecanoe County

The Customer Service Representative – Eligibility Specialist (ES) is responsible for receiving?high?volume,?often?back-to-back,?inbound?calls?about?Medicaid,?Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF) programs.?CSRs will assist customers by answering queries, handling complaints and troubleshooting problems in a professional manner ensuring …

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