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Strong fit if you like phone/email problem-solving, clear product knowledge, and steady B2B support in a large uniform-services network rather than pure cold sales.
As a Customer Service Representative at UniFirst, you would field questions on uniform rental services, pricing, and availability; follow up after contracts to fix issues; compare service costs; and stay current on industry needs so you can explain how UniFirst programs fit client sites.
No—the listing marks it on-site (remote: 0) in the Springfield area.
It rents and supplies uniforms and protective clothing across hundreds of facilities in North America and Europe.
HubSpot Academy Customer Service Fundamentals (free) and Alison customer service courses (free to learn).
Public-domain labor data — prepare examples for 2–3 of these.
Website: unifirst.com
UniFirst Corporation is an American uniform rental company based in Wilmington, Massachusetts, that manufactures, sells, and rents uniforms and protective clothing. UniFirst employs more than 14,000 people and has over 260 facilities in the United States, Canada, and Europe, including customer service centers, nuclear decontamination facilities, cleanroom locations, distribution centers, and manufacturing plants.
Public cache only — not an employee review.
CUSTOMER SERVICE REPRESENTATIVE - UniFirstSpringfield, Greene County Position Summary UniFirst is seeking a dedicated Customer Service Representative to join our team. As a key player in delivering outstanding customer service as a liaison between customers and the company, you will play an integral role in ensuring our clients have a positive experience with us. What You'll Do Assist customers by answering questions related to their needs and inquiries. Handle customer complaints and resolve issues promptly and effectively. Maintain accurate records of interactions, orders, and transactions. Provide excellent customer service in a professional manner at all times. Skills & Qualifications Excellent communication skills (verbal and written). Strong problem-solving abilities. Attention to detail and accuracy. Able to work well under pressure in a fast-paced environment. Basic computer skills, including proficiency with Microsoft Office Suite or similar software. Working at UniFirst UniFirst offers a 5-day work week with Saturday and Sunday off. We provide on-the-job training to ensure you have the necessary tools and knowledge to excel in your role. This is an immediate opening, and we are looking for someone who can start as soon as possible. Next Steps To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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