Careerxtra
We’re hiring a Customer Service Representative fluent in Catalan to join our remote team in Braga. This is a 6‑month fixed-term contract with the possibility of extension or permanent placement, offering flexibility and growth within a leading global travel & tourism brand.
✨ What You’ll Do
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Handle inquiries across phone, email, chat, and social media
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Update internal systems with accurate, timely information
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Resolve issues to support satisfaction and long-term engagement
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Maintain professionalism in all customer interactions
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Collaborate with colleagues to achieve team objectives
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Suggest improvements based on recurring challenges
✅ What We’re Looking For
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Native/fluent Catalan + fluent English (B2+)
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Previous customer service experience (advantageous)
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Strong communication skills across multiple platforms
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Basic understanding of customer service principles
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Ability to troubleshoot common issues with guidance
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Quick learner, adaptable to new software and technologies
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Effective problem-solving and teamwork skills
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Organized, detail-oriented, able to multitask in fast-paced environments
💎 What We Offer
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Competitive salary + performance incentives
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Remote work flexibility
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Professional growth opportunities in the BPO industry
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Collaborative, supportive team environment
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Exclusive travel perks and discounts
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Access to wellbeing and mental health support
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And more employee benefits
📩 Apply today and bring your language skills to a role where empathy, professionalism, and customer success drive growth.
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
Working in Portugal
Portugal, officially the Portuguese Republic, is a country in Southwestern Europe. It is a unitary republic comprising mainland Portugal, located on the southwestern of the Iberian Peninsula and bordered by Spain to the north and east, and the archipelagos of Madeira and the Azores in the Atlantic Ocean. The country has a population of over 10.7 million, and Lisbon, its capital, is the largest city. Portugal's internal waters and territorial sea together account for two-fifths of its territory, and its exclusive economic zone is one of Europe's largest, while its terrain contains a diverse ran
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