Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.
Prepare STAR stories for clarifying price or service questions, resolving issues after a sale or signing, and explaining options with cost comparisons. Expect scenarios on ongoing client support and accurate form or agreement work.
Strong fit if you like structured customer conversations, post-sale problem-solving, and service detail work in a non-remote Customer Service Representative role at Computershare.
As a Customer Service Representative at Computershare, you would answer questions on services, prices, and availability; compare costs; follow up after sales to fix problems; and contact clients about how offerings meet their needs—often alongside forms or agreements that close the loop.
Customer Service Representative family resources (costs as listed):
No. The listing flags remote as 0, so plan for on-site or office-based work.
Answering service and pricing questions, post-sale support, contacting customers about needs, and creating forms or agreements to complete sales.
HubSpot Academy Customer Service Fundamentals is free; Alison Customer Service courses are free to learn.
Public-domain labor data — prepare examples for 2–3 of these.
CUSTOMER SERVICE REPRESENTATIVE - CASUALComputershare, Melbourne, Melbourne Region Role Overview In this casual role at Computershare, you will be based in our Yarra Falls office for a minimum of three days a week. The position offers the flexibility to work from home for some of your working week, allowing you to balance your responsibilities effectively. Responsibilities Provide exceptional customer service to clients and stakeholders. Handle inquiries and resolve issues efficiently. Adhere to company policies and procedures. Work collaboratively with team members in a hybrid office setting. Qualifications Strong communication skills, both verbal and written. Customer service experience preferred but not essential. Able to work flexible hours within the required days at the office. Proficient in using Microsoft Office Suite or similar software. More About Computershare At Computershare, we are passionate about delivering exceptional experiences and fostering a supportive work environment. Our flexible work culture encourages a healthy balance between personal and professional life. For more information on our flexible work policies, visit . Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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