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Customer Service Representative

Security Finance · Moncks Corner, Berkeley County

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to walk through how you answer service and pricing questions, calm a post-sale issue, compare options for a customer, and keep accurate forms. Tie examples to Security Finance’s consumer-finance setting and in-person Moncks Corner work.

Fit summary

Strong fit if you communicate clearly, handle credit and service details carefully, and prefer on-site customer work in Berkeley County over remote roles.

Day in the role

As a Customer Service Representative at Security Finance in Moncks Corner, you would field questions on services, pricing, availability, and credit terms; follow up after sales to resolve issues; and reach out to current or prospective customers about how offerings fit their needs. The day also covers comparing service costs and completing related forms or agreements.

Skills to emphasize

Build fundamentals with:

FAQ from this listing

Is this role remote?

No. The listing is for on-site work in Moncks Corner, Berkeley County.

What kind of daily tasks should I expect?

Expect answering service and credit questions, supporting customers after sales, comparing costs, and completing forms or agreements.

Where can I study customer service basics for free?

HubSpot Academy’s Customer Service Fundamentals is free, and Alison’s customer service courses are free to learn.

Occupation tasks (O*NET)

Public-domain labor data — prepare examples for 2–3 of these.

O*NET source

Role overview (listing rewrite)

CUSTOMER SERVICE REPRESENTATIVE at Security Finance in Moncks Corner, Berkeley County About the Role We are seeking a Customer Service Representative to join our team. This role is full-time and requires no remote work. You will be the first point of contact for customers, providing excellent service that leaves a lasting positive impact. Responsibilities include answering customer inquiries, resolving issues, and ensuring customer satisfaction. You will also assist in on-the-job training to help you learn about our industry and advance your career opportunities. Core Duties Your primary responsibilities will be: To greet customers warmly and professionally, addressing their needs promptly. To provide clear and accurate information to resolve customer inquiries or issues. To maintain a positive and open office environment that fosters teamwork and collaboration. Qualifications We are looking for candidates who: Thrives on making a positive, lasting impact on people. Possess excellent customer service experience. Are eager to learn and grow within the industry. Can work in an open, office environment with minimal supervision. More About Security Finance Security Finance is a company dedicated to providing exceptional customer service. Our mission is to support our customers through comprehensive and personalized solutions. We offer paid on-the-job training and numerous career advancement opportunities. Ready to Apply? To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Join us in making a difference through our customer service approach!

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Questions to ask them

Generated for personal interview prep · 2026-08-22 UTC · getajob.ai