Remote VA
We are looking for a Customer Service Representative to join our Major Appliance Service Company. This role requires excellent phone skills, basic computer knowledge, and the ability to handle customer inquiries efficiently.
📌 Job Responsibilities:
✔️ Answer customer calls and assist with inquiries & bookings
✔️ Schedule and manage appointments using Walkabout Customer Booking Software (training provided)
✔️ Provide top-notch customer support and ensure satisfaction
✔️ Maintain accurate records and follow up with customers as needed
Requirements
✅ Job Requirements:
✔️ Must be based in the Dominican Republic
✔️ Excellent phone communication skills
✔️ Basic computer proficiency
✔️ Ability to work independently in a remote setting
✔️ Reliable, organized, and customer-focused
📆 Work Schedule:
🕒 Monday – Friday | 8 AM – 5 PM (Full-time, WFH setup)
Originally posted on Himalayas
To apply for this job please visit himalayas.app.
About this role & career path
Working in Dominican Republic
The Dominican Republic is an island country on the eastern part of the Caribbean island of Hispaniola in the Greater Antilles of the Caribbean Sea in the North Atlantic Ocean. It shares a maritime border with Puerto Rico to the east and a land border with Haiti to the west, occupying the eastern five-eighths of Hispaniola which, along with Saint Martin, is one of only two islands in the Caribbean shared by two sovereign states. In the Antilles, the country is the second-largest country by area after Cuba at 48,671 square kilometers (18,792 sq mi) and the second most populous country after Hait
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