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Strong fit if you like phone/email customer contact, accurate cost and product answers, and steady follow-up for a Fort Worth food company—not a remote desk role.
As a Customer Service Representative at Circle U Foods, Inc., you would field questions on services, pricing, availability, and credit terms; compute and compare costs; and follow up after orders or contracts to fix issues. Expect outbound and inbound contact with prospects and accounts, plus light sales support such as drafting forms or agreements and staying current via meetings or trade reading.
No. The listing is for Fort Worth, Tarrant County (remote flag is off).
Answering service, price, and availability questions; comparing costs; client follow-up; and light sales support such as forms or agreements.
HubSpot Academy Customer Service Fundamentals is free; Alison customer service courses are free to learn (see skills roadmap links).
Public-domain labor data — prepare examples for 2–3 of these.
Website: circleufoods.com
Public cache only — not an employee review.
CUSTOMER SERVICE REPRESENTATIVE at Circle U Foods, Inc. in Fort Worth, Tarrant County About the Role The Customer Service Representative serves as the primary point of contact for customers, ensuring proactive communication and an exceptional customer experience. This role partners closely with Operations, Production, Quality, Inventory Control, Shipping & Receiving, Purchasing, and Accounting to coordinate customer requirements, manage order fulfillment, resolve issues, and ensure compliance. Key Responsibilities Respond to customer inquiries via phone, email, and in-person interactions Process orders, track shipments, and provide updates on order status Resolve customer complaints and concerns promptly and effectively Collaborate with internal teams to ensure smooth operations and customer satisfaction Maintain accurate records of customer interactions and issues resolved Adhere to company policies and procedures for handling customer information What You Bring Strong communication skills, both verbal and written Excellent problem-solving abilities Proficiency in Microsoft Office Suite or similar software Ability to work effectively in a team environment Prior experience in customer service or related field is preferred but not required A proactive attitude towards resolving issues and enhancing the customer experience About the Company Circle U Foods, Inc. is dedicated to providing high-quality food products with a focus on customer satisfaction. Our team works together to ensure every interaction leaves our customers feeling valued and well-served. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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