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Good fit if you stay patient under pressure, type and listen accurately, and prefer structured, people-facing work on site in New Zealand rather than remote. Less ideal if you want heavy technical work or fully unsupervised freelancing.
As a Customer Service Representative at Inghams, your day centres on helping customers and internal contacts with orders, product or delivery queries, and straightforward issue resolution. You will take calls or messages, log cases, update records, and hand off complex problems to the right team while keeping responses clear and calm. Much of the work is steady queue handling, accurate note-taking, and following company processes so customers get consistent answers.
Build strong verbal communication, active listening, and clear written notes. Practise CRM or ticketing habits, basic product knowledge, and calm de-escalation. Time management and accurate data entry matter more than formal certificates for this title; no certified training list was supplied for this listing.
No. The listing is marked non-remote and based in New Zealand.
Customer contact, logging and tracking queries, and resolving or escalating service issues for Inghams customers.
No certificate list or costs were provided for this posting; focus on communication and service experience.
CUSTOMER SERVICE REPRESENTATIVE at Inghams in New Zealand Role Overview Inghams, a leader in providing deliciously good food, is seeking a Customer Service Representative to join our team. This role will be full-time and based in New Zealand with no remote option available. Core Duties Handle customer inquiries via phone, email, and live chat Provide prompt and accurate information about products and services Resolve customer issues and complaints efficiently Maintain a friendly and professional demeanor at all times Document interactions and update customer records as needed Who We're Looking For We are looking for individuals who have excellent communication skills, both verbal and written. A background in customer service or related field is preferred but not mandatory. Strong problem-solving abilities and the ability to work well under pressure are essential. About the Company Inghams has been bringing joy to tables and smiles to faces for over 100 years, crafting delicious food that resonates with customers worldwide. Our commitment to innovation and sustainability is at the heart of everything we do. We believe in creating a better future together through our products and practices. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there. Please ensure all required fields are filled out accurately to avoid any delays in processing your application.
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