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Website: dominos.com
Domino's Pizza, Inc., trading as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township near Ann Arbor, Michigan. As of 2018, Domino's had approximately 15,000 stores, with 5,649 in the United States, 1,500 in India, and 1,249 in the United Kingdom. Domino's has stores in more than 83 countries and 5,701 cities worldwide.
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Join Domino's as a Customer Service Representative at our Morrow, GA location. This full-time position is your opportunity to deliver exceptional service to customers while supporting our fast-paced pizza delivery operations in Morrow. Position Summary As a Customer Service Representative for Domino's in Morrow, you'll be the friendly voice and first point of contact for our customers. You'll handle incoming calls, online inquiries, and walk-in customer interactions, ensuring every guest receives prompt, courteous assistance. This role is essential to keeping our Morrow restaurant running smoothly and maintaining customer satisfaction across all service channels. What You'll Do Answer customer calls, emails, and in-store inquiries with professionalism and warmth Take and accurately process pizza orders, specialty items, and beverages Address customer concerns, resolve complaints, and escalate issues when needed Provide detailed information about menu items, deals, and promotions Process payments securely and handle refunds or adjustments Operate point-of-sale systems and manage order flow efficiently Follow food safety and sanitation standards throughout all interactions Collaborate with kitchen and delivery teams to ensure smooth operations What You Bring High school diploma, GED, or equivalent education Demonstrated customer service experience (preferred) Clear communication skills and professional phone etiquette Ability to multitask in a busy environment and stay organized Reliable attendance and flexibility for shift-based scheduling Basic math skills for handling cash and card transactions Positive attitude and genuine desire to help customers Ability to work effectively as part of a team About the Company Domino's is a global leader in pizza delivery, known for quality products and reliable service. At our Morrow location, we're committed to providing fast, friendly service and delicious pizza to our community. We invest in our team members and create an environment where everyone can succeed. Applying for This Role To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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