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Be ready to describe calm handling of a wrong or late order, multitasking under rush, and cash or POS accuracy. Ask how this Macungie store staffs peaks and trains new CSRs.
Best fit: reliable, customer-facing people who stay clear under noise and time pressure in a fast-food pizza store—not a remote or desk-only role.
As a Customer Service Representative at this Domino's franchise, expect phone and counter order taking, payment handling, guest questions, and coordinating with kitchen and delivery so pizzas leave on time. Peak dinner and weekend rushes are typical; the shift centers on accurate tickets, polite problem-solving, and keeping the front of house moving.
No. The listing is for 171 W. Main Street in Macungie, Lehigh County, with remote set to off.
A Domino's franchise location operating under the Domino's brand, not necessarily corporate HQ.
Take orders, help guests, process payments, and support kitchen/delivery flow during busy store hours.
Website: dominosfranchise.com
Domino's Pizza, Inc., trading as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township near Ann Arbor, Michigan. As of 2018, Domino's had approximately 15,000 stores, with 5,649 in the United States, 1,500 in India, and 1,249 in the United Kingdom. Domino's has stores in more than 83 countries and 5,701 cities worldwide.
Public cache only — not an employee review.
CUSTOMER SERVICE REP (04079) - 171 W. MAIN STREETDomino's Franchise, Macungie, Lehigh CountyFull Time, No Remote Position Summary This position involves operating all equipment, stocking ingredients from delivery areas to storage and work area walk-in cooler, preparing products, receiving and processing telephone orders, taking inventory, completing associated paperwork, and cleaning the equipment and facility approximately daily. What You'll Do Operate all necessary equipment for the franchise Stock ingredients from delivery areas to storage, work area, and walk-in cooler Prepare products as needed Receive and process incoming telephone orders Take inventory of supplies and complete associated paperwork Clean equipment and facility approximately daily What You Bring Able to add, subtract, multiply, and divide accurately and quickly (may use calculator) Ability to make correct monetary calculations Why Join Domino's Franchise Join our team at Domino's Franchise where you'll be part of a dynamic environment that values hard work and dedication. Our franchise offers opportunities for growth and development, as well as the chance to contribute to a successful business. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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