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Customer Service Representative – 171 W. Main Street

Domino's Franchise · Macungie, Lehigh County

How to use this kit

Ground every answer in facts on this page and the original listing. We never invent Glassdoor-style reviews or salaries that are not in our data.

Interview prep

Be ready to describe calm handling of a wrong or late order, multitasking under rush, and cash or POS accuracy. Ask how this Macungie store staffs peaks and trains new CSRs.

Fit summary

Best fit: reliable, customer-facing people who stay clear under noise and time pressure in a fast-food pizza store—not a remote or desk-only role.

Day in the role

As a Customer Service Representative at this Domino's franchise, expect phone and counter order taking, payment handling, guest questions, and coordinating with kitchen and delivery so pizzas leave on time. Peak dinner and weekend rushes are typical; the shift centers on accurate tickets, polite problem-solving, and keeping the front of house moving.

FAQ from this listing

Is this role remote?

No. The listing is for 171 W. Main Street in Macungie, Lehigh County, with remote set to off.

Who is the employer?

A Domino's franchise location operating under the Domino's brand, not necessarily corporate HQ.

What does a CSR do here?

Take orders, help guests, process payments, and support kitchen/delivery flow during busy store hours.

Company facts (cached)

Website: dominosfranchise.com

Domino's Pizza, Inc., trading as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township near Ann Arbor, Michigan. As of 2018, Domino's had approximately 15,000 stores, with 5,649 in the United States, 1,500 in India, and 1,249 in the United Kingdom. Domino's has stores in more than 83 countries and 5,701 cities worldwide.

Public cache only — not an employee review.

Role overview (listing rewrite)

CUSTOMER SERVICE REP (04079) - 171 W. MAIN STREETDomino's Franchise, Macungie, Lehigh CountyFull Time, No Remote Position Summary This position involves operating all equipment, stocking ingredients from delivery areas to storage and work area walk-in cooler, preparing products, receiving and processing telephone orders, taking inventory, completing associated paperwork, and cleaning the equipment and facility approximately daily. What You'll Do Operate all necessary equipment for the franchise Stock ingredients from delivery areas to storage, work area, and walk-in cooler Prepare products as needed Receive and process incoming telephone orders Take inventory of supplies and complete associated paperwork Clean equipment and facility approximately daily What You Bring Able to add, subtract, multiply, and divide accurately and quickly (may use calculator) Ability to make correct monetary calculations Why Join Domino's Franchise Join our team at Domino's Franchise where you'll be part of a dynamic environment that values hard work and dedication. Our franchise offers opportunities for growth and development, as well as the chance to contribute to a successful business. How to Apply To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.

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Questions to ask them

Generated for personal interview prep · 2026-08-07 UTC · getajob.ai