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Prepare short examples of busy customer service, handling a wrong order or delay, and working with a small team. Ask how this Riverton store staffs peaks, what success looks like in the first 30 days, and training for the POS and brand scripts.
Strong fit if you like fast-paced food retail, standing shifts, and guest-facing problem solving at a neighborhood Domino's franchise rather than a corporate office role.
As a Customer Service Rep at this Domino's franchise, expect phone and counter orders, accurate ticket entry, payments, and clear status updates for carryout guests. You’ll coordinate with kitchen and drivers so orders leave complete and on time, keep the front area tidy, and handle common issues (wrong items, waits, refunds) with a calm, brand-standard tone during peak dinner and weekend rushes.
Prioritize POS accuracy, multitasking under rush, food-safety basics the store requires, and clear phone/in-person communication. No external certification resources were supplied for this role family.
The listing is for a Domino's Franchise location; hiring and pay are set by the franchisee, not necessarily Domino's corporate HQ.
Riverton, Salt Lake County, Utah, at 13680 South Redwood Road (store-level customer service).
Take and process orders, support guests at the counter or phone, coordinate with kitchen/drivers, and resolve routine service issues during peak periods.
Website: dominosfranchise.com
Domino's Pizza, Inc., trading as Domino's, is an American multinational pizza restaurant chain founded in 1960. The corporation is Delaware-domiciled and headquartered at the Domino's Farms office park in Ann Arbor Township near Ann Arbor, Michigan. As of 2018, Domino's had approximately 15,000 stores, with 5,649 in the United States, 1,500 in India, and 1,249 in the United Kingdom. Domino's has stores in more than 83 countries and 5,701 cities worldwide.
Public cache only — not an employee review.
Join our team as a Customer Service Rep at Domino's Franchise in Riverton and be the friendly voice that keeps customers coming back. We're looking for someone reliable, detail-oriented, and ready to deliver exceptional service every shift—whether you're taking orders, supporting kitchen operations, or ensuring our store runs smoothly. About the Role As a Customer Service Rep at our Riverton location on South Redwood Road, you'll be the backbone of our store operations. You'll handle multiple responsibilities simultaneously while maintaining a positive attitude and focus on customer satisfaction. This is a full-time position offering hands-on experience in a fast-paced food service environment where your contributions directly impact our daily success. What You'll Do Answer phones, take customer orders accurately, and address inquiries professionally and promptly Operate point-of-sale and order management systems with speed and accuracy Receive, stock, and organize ingredients from deliveries into proper storage areas and walk-in coolers Assist with food preparation following company standards and quality guidelines Maintain cleanliness and sanitation of equipment, work areas, and the entire facility daily Track inventory levels, complete stock counts, and assist with associated paperwork Contribute to a team environment where every shift helps us serve our community better What We're Looking For Reliable and punctual—ready to commit to consistent, dependable work Strong communication skills to interact effectively with customers, team members, and management Ability to multitask and stay organized during busy periods Customer service mindset focused on satisfaction and problem-solving Willingness to learn and grow with on-the-job training Comfort with physical activity, including lifting and standing for extended periods About Domino's Franchise Domino's Franchise locations are community gathering places where quality service, fresh ingredients, and team spirit create loyal customer relationships. We invest in our team members and provide the training and support needed to succeed in a dynamic, rewarding environment. How to Apply Ready to join us in Riverton? Apply through this listing to start your journey with Domino's Franchise.
Generated for personal interview prep · 2026-07-18 UTC · getajob.ai