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Customer Service Manager (Feeder)

  • Full Time
  • Anywhere

Focal Search Pte Ltd

Job Responsibilites:

  • Customer Service Manager for 2-3 corporate clients.
  • Managing a team of 2-3 people.
  • To strategise, define, and implement global expansion in volume and revenue.
  • Developing multidimensional relationships and rapport with major customers worldwide;
  • Understand your customers’ strategies and make plans/deals that line with their needs.
  • Measuring, tracking, and analyzing critical account metrics
  • Persuade and influence regional marketing teams and business units to ensure proper strategy management and implementation for your specific customers.
  • A comprehensive awareness of the market, including the global items offered by customers and competitors;
  • Regularly reviewing and updating commercial processes, and sharing best practices for contract administration among regional centers.

Originally posted on Himalayas

To apply for this job please visit himalayas.app.

About this role & career path

Working in Singapore

Singapore, officially the Republic of Singapore, is an island country in Southeast Asia. Its territory comprises a main island, over 60 satellite islands and islets, and one outlying islet. The country is about one degree of latitude north of the equator, off the southern tip of the Malay Peninsula, bordering the Strait of Malacca to the west, the Singapore Strait to the south along with the Riau Islands in Indonesia, the South China Sea to the east and the Straits of Johor along with the State of Johor in Malaysia to the north.

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