ASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company — Lansing, Ingham County
Position Overview The Customer Service Lead (SDL Leadership) is responsible for overseeing service desk operations, ensuring high-quality end-user support, and leading a team of support specialists in delivering timely and effective technical assistance. This role serves as a key escalation point, drives continuous improvement in service delivery, and ensures alignment with organizational service …
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About this role & career path
Working in Lansing, Ingham County
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