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Prepare STAR stories on angry guest recovery, double-booking fixes, and multi-channel multitasking. Be ready to walk through how you verify dates, rates, and cancellation rules under time pressure.
Good fit if you are patient, detail-oriented, and steady with remote guest communication for Destinationknot reservations work in California time zones.
As Customer Service Hospitality – Reservations at Destinationknot, you handle booking inquiries, confirm availability, update guest records, and resolve reservation issues by phone, chat, or email. Expect peak-season volume, policy checks, and calm handoffs when plans change.
Yes—the listing flags remote work with California as the location context.
Hospitality-style customer service focused on reservations for Destinationknot.
Start with HubSpot Customer Service Fundamentals (free) and Alison customer service courses (free to learn).
Website: destinationknot.com
Public cache only — not an employee review.
CUSTOMER SERVICE HOSPITALITY – RESERVATIONS Role Overview Join our team at Destinationknot and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from the comfort of your home office. Responsibilities Assist clients in booking and managing hotel reservations Provide exceptional customer service to enhance client satisfaction Offer detailed information on various hotel options based on client preferences Ensure a seamless reservation process for all clients Communicate effectively with both clients and internal teams Who We're Looking For We are seeking candidates who possess strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently. A passion for travel and hospitality is a plus. About the Company Destinationknot is based in California and offers full-time remote employment opportunities. Our team works together to provide unparalleled service to our clients, making every reservation experience memorable. Apply Today To apply, complete your application directly on this page, or you'll be redirected to the employer's application platform to finish submitting there.
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