idfc first bank
idfc first bank — UK
Business: Service Function/ Department: Customer Experience Place of work: Customer Contact Center (Phone Banking unit) Roles & Responsibilities '1. Productivity Maintaining Service Quality Average Handling Time First Contact Resolution Maintaining TAT for all customer requests Channel Migration to alternate channels Secondary Responsibilities 'Drive all the initiatives in the Customer contact cen…
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Working in UK
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in northwestern Europe, off the coast of the continental mainland. It comprises England, Scotland, Wales and Northern Ireland, with a population of over 69 million in 2024. The UK includes the island of Great Britain, the north-eastern part of the island of Ireland, and most of the smaller islands within the British Isles, covering 94,354 square miles (244,376 km2). It shares a land border with the Republic of Ireland and is surrounded by the Atlantic Ocean, the North Se
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